Privacy Policy

Effective Date: October 9, 2026

Platinum Build LLC ("Platinum Build," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when you visit our website or contact us about our residential and commercial remodeling, general contracting, kitchen renovations, bathroom renovations, flooring installation, and related construction services.

This Privacy Policy explains what information we may collect, how we may use it, how we may share it, and the choices available to you.

1. Information We Collect

When you use our website or submit a contact, consultation, or estimate request, we may collect information such as:

First and last name
Email address
Telephone number
Property or mailing address, if provided
Type of service requested, such as kitchen remodeling, bathroom renovation, flooring installation, or general contracting
Details about your residential or commercial construction or renovation project
Preferred contact method or consultation details
Any other information you voluntarily submit through our forms or communications

We may also automatically collect limited technical information when you visit the website, such as your IP address, browser type, device information, referring page, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

Respond to your questions, consultation requests, and estimate requests
Contact you regarding kitchen remodeling, bathroom renovations, flooring installation, general contracting, or other services you requested
Schedule consultations, site visits, or other requested services
Provide project estimates, proposals, and information about our services
Communicate with you about your potential or ongoing residential or commercial project
Coordinate project planning, construction, and related services
Improve our website, services, and customer experience
Maintain website security and prevent fraudulent or abusive activity
Measure website performance, advertising effectiveness, and conversions
Comply with applicable legal and regulatory requirements

We use your information for the purposes described above and other purposes reasonably related to your request or our business operations.

3. Website Forms

Information submitted through our website forms is used to respond to your inquiry, consultation request, project estimate request, or other service-related communication.

When you submit a form, a representative of Platinum Build may contact you using the information provided to discuss your project, answer questions, schedule a consultation, or provide information about the services you requested.

Please do not submit sensitive personal information, such as financial account details, Social Security numbers, or other confidential information that is not necessary for your remodeling or construction project inquiry.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tracking tags, and similar technologies to help the website function properly, understand how visitors interact with our content, and measure advertising performance.

Depending on the tools enabled on the website, these technologies may include services provided by Google or other analytics, advertising, and website technology providers.

These technologies may help us:

Understand website traffic and visitor interactions
Measure the effectiveness of online advertising campaigns
Track form submissions and other website conversions
Identify and resolve technical issues
Improve website functionality and user experience

You can manage certain cookies through your browser settings. Disabling cookies may affect some website features or functionality.

5. Advertising and Analytics

Platinum Build may use third-party advertising and analytics services, including Google Ads, Google Analytics, Google Tag Manager, or similar technologies, to understand website traffic, evaluate advertising performance, and measure conversions.

These services may use cookies, tracking pixels, or similar technologies to collect information about interactions with our website, including page visits, form submissions, and other conversion events.

Information collected by these third-party services may be processed according to their respective privacy policies and applicable settings.

Platinum Build does not control how third-party platforms independently process information collected through their services.

For more information about Google's privacy practices, please visit Google's Privacy Policy.

6. How We Share Information

We may share information with trusted service providers and business partners when reasonably necessary to operate our website, communicate with customers, provide requested services, and manage our business.

These may include:

Website hosting and maintenance providers
Website form and communication service providers
Analytics and advertising platforms
IT, security, and technical support providers
Contractors or service providers involved in fulfilling requested project services
Professional advisers when reasonably necessary
Government authorities or other parties when required by law

We seek to limit the information shared to what is reasonably necessary for the applicable business purpose.

7. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business and project records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information collected, the purpose for which it was collected, and applicable legal requirements.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. While we strive to protect the information you provide, we cannot guarantee absolute security.

9. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, external resources, or other services that are not operated or controlled by Platinum Build.

We are not responsible for the content, security, or privacy practices of third-party websites or services.

We encourage visitors to review the privacy policies of third-party websites before submitting personal information.

10. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, including the ability to:

Request access to certain personal information we maintain about you
Request corrections to inaccurate or outdated information
Request deletion of certain personal information, where legally available
Ask questions about how your personal information is collected, used, or shared
Manage certain browser cookies and tracking preferences

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before processing certain requests, and some requests may be subject to legal exceptions or retention requirements.

11. Children's Privacy

Our website and services are intended for a general audience interested in residential and commercial remodeling and construction services. Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website functionality, technology, business operations, or applicable legal requirements.

Any updates will be posted on this page with a revised effective date.

We encourage visitors to review this Privacy Policy periodically to stay informed about how we handle personal information.

13. Contact Us

If you have any questions about this Privacy Policy, the personal information we collect, or how your information is used, please contact us:

Platinum Build LLC

Service Area: Boynton Beach and Palm Beach County, Florida

Phone: (561) 360-6040

Email: jr@platbld.com

Website: www.platbld.com